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FAQ

Where does the benefit of those sales go?
Crewstacez.com is a non-profit association. All the benefit of the sales are used to finance and serve the projects carried by the association.

How long does it take for shirts to arrive?
Standard shipping for orders in Switzerland takes 2-5 business days. International orders usually take 5-7 days to arrive.

How much does shipping cost?
Shipping is free for entire Switzerland. For European countries, it costs 9.50 CHF and for the US, 14.00 CHF. Please note: Orders shipped outside of the Switzerland can be subject to regular customs duties and fees levied by the destination country.

How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

What is your return policy?
Our goal is 100% customer satisfaction. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us.

Returns should be mailed to:
Association Crewstacez
27 route de Covery
1252 Meinier
Suisse